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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My wife got a Lenovo ThinkPad T420's from her old boss (who

Customer Question

Hi
My wife got a Lenovo ThinkPad T420's from her old boss (who never really used it), and it won't turn on. The green battery light comes on, but when we press the power button, nothing happens. Do you have any suggestions?
Submitted: 1 year ago.
Category: Networking
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please try this and let me know the results

First Unplug the power cord, Remove the battery and Hold the power button for 60 seconds, nowConnect the power supply then try to switch ON the laptop and later put the battery back into the laptop.

Thank you

Customer: replied 1 year ago.
Nothing
Expert:  Mr.Med replied 1 year ago.

Unplug the power cord, Remove the battery again and Remove the RAM from the slot, Hold the power button for 60 seconds and Place the RAM back into the slot

Connect the power supply then try to switch ON the laptop and later put the

battery back into the laptop.

hope this help

thanks

Expert:  Mr.Med replied 1 year ago.

Has everything worked out please?

Customer: replied 1 year ago.
It didn't work
Expert:  Mr.Med replied 1 year ago.

I fear I am not making progress with this case, it could a hardware issue, so I must Opt Out, with sincere regrets.

If and when another Expert takes up the case, you ought to receive a notification email.

Thanks