How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I cannot get printer to respond to laptop. Printer checks

Customer Question

I cannot get printer to respond to laptop. Printer checks out as OK when tested but I cannot print anything from the laptop.
Submitted: 1 year ago.
Category: Networking
Expert:  Byron replied 1 year ago.

Hi Carol. My name is***** you for your question and the opportunity to assist.

You may have more than one issue going on here.

If your printer is wireless

and you got a new router your printer will need to be

re-configured to connect to your new wireless router. Any printer you now have will need to be deleted

from Devices and Printers and added back after the printer is successfully connected wirelessly.

Related Networking Questions