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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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How do I retrieve my WIFI password?

Customer Question

how do I retrieve my WIFI password?
Submitted: 12 months ago.
Category: Networking
Expert:  Mr.Med replied 12 months ago.

Hello and welcome to justanswer, my name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Can you tell me please if you already have a windows computer connected to the wireless network? And if so, which version of windows is it? As we may be able to get the password ***** this.

Thank you

Expert:  Mr.Med replied 12 months ago.

are you there ? do you still need help?

Customer: replied 12 months ago.
Windows 10
Expert:  Mr.Med replied 12 months ago.

click on the radio bars (wifi bar) in the bottom right (near the time). Then right-click on your wireless network in the list (where it says connected). Click properties. Then in the new window click Security, then show characters.

and You will then see the wireless password.

let me know the results

Thank you

Expert:  Mr.Med replied 12 months ago.

has everything worked out please? did you find the password?

thanks

Expert:  Mr.Med replied 12 months ago.

hi,

do you still need help please?

Customer: replied 12 months ago.
No, I did not find my password. When I click on connect" I receive a message to be sure my audio or video device is On. It is.
I don't get beyond that point.
Expert:  Mr.Med replied 12 months ago.

Ok, I'm sorry, Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?

Thank you

Expert:  Mr.Med replied 12 months ago.

are you there please?

Expert:  Mr.Med replied 12 months ago.

I'm sorry i can't see your last message, can we do a remote session please?