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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9483
Experience:  Information Technology Specialist
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I received new Verizon router but 't know how to connect my

Customer Question

I received new Verizon router but don't know how to connect my canonpixmaMG3520 printer
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Do you have the set up cd that came with your Canon?

Which operating system is on your computer?

Customer: replied 1 year ago.
I do have a CD that came with printer. Unfortunately I am at work now & not at home. I will get in touch again at 4:30 when I return home. Thanks!
Expert:  Randy IT Tech replied 1 year ago.

Ok, sounds good.

Customer: replied 1 year ago.
I am ready now for your help. But do I need a computer to do this hookup or is my iPad enough? I do not own a laptop or computer.
Expert:  Randy IT Tech replied 1 year ago.

You will need to use your computer, either windows or mac. I will include set up for both.

Follow these steps first on the printer.

Follow the procedure below to initialise the network settings:

1. Press and hold the [RESUME/CANCEL ] button until the alarm lamp flashes 17 times.

2. Release the [RESUME/CANCEL ] button.

The network settings have been reset back to factory default settings.

Step 1

1. For Windows users, insert the CD that came with your printer and run the setup.

If you do not have the installation CD that came with your product or you are a Mac user, you can download the manuals and software by selecting your product from the PIXMA range page.

2. When the initial screen appears, click on [Next].

<Mac users only>

When the following screen appears, type your password ***** allow the helper tool to be installed, then click on[Install Helper]

When the following screen appears, click on [Next]

Please note: A screen will be displayed asking you to select between a USB or wireless connection, please select [Wireless Connection].

3. Ensure that your printer is turned on, make sure the power lamp is on and then click [Next].

Step 2

1. Click [Connect to the network].

2. When the following screen appears, click [Cableless setup].

Please note: For Windows XP users the cableless install method is not supported, please select the [Other setup] method, then proceed to step 5.

3. When the [Connection via Cableless setup] screen appears, hold down the printer’s [Wi-Fi] button (A) until the orange alarm lamp (B) flashes 2 times, then release after the second flash.

4. Confirm that the (blue) Wi-Fi lamp (A) flashes quickly and the (green) power lamp is lit. Click [Next].

Please Note: Your network connection will be temporarily disabled during the setup.

Click [Next].

5. Windows XP users only, select [Wireless Setup Using the USB Cable]

Step 3

1. When the following screen appears, select your region, and then click on [Next].

2. When the following screen appears, select your place of residence and then click on [Next].

3. When the following screen appears, select the software you wish to install and then click on [Next]. If you’re not sure which software you want to install at this stage, don’t worry, as you can always uninstall it at a later stage if you wish.

4. When the following screen appears, click on [Yes] to agree to the end user license agreement.

<Windows users only>

When the following screen appears, click on [Next].

5. The following screen indicates the model of your printer and the name (or SSID) of your wireless network.

Windows (excluding Windows XP Users)

Click [Complete].

This concludes the Windows Cableless setup.

For Windows XP users, or users where the printer could not be detected, please continue with the USB installation detailed in step 6.

<Mac users only>

When the following screen appears, click on [Add Printer]

In the following screen, select the [Canon IJ Network] driver version and click [Add].

Click [Next] to complete the setup.

This concludes the Mac Cableless setup.

For users where the printer could not be detected, please continue with the USB installation detailed in step 6.

USB cable setup for Windows XP users and where the network connection was not detected

6. Select [Set up network connection via USB], then click [Next].

7. When the following screen appears, connect your printer to your computer using the supplied USB cable. This is the cable with the symbol on the connector.

For Mac users, click [Next].

8. Once your printer has been detected, the following screen will appear.

The name of the access point that your computer is connected to will be displayed (where “xxxxxxxxxxxxx” is shown).

If this is the wireless network you want your printer to connect to, click on [Yes].

<For Mac users only>

When the following screen appears, click [Allow].

9. When the following screen appears, disconnect your printer from your computer and click [Next].

<Windows Only>

When the following screen appears, click [Complete].

This concludes the Windows setup.

<For Mac users only>

Once your printer has been detected, the following screen will appear indicating the name of the access point that your computer is connected to (where “xxxxxxxxxxxxx” is shown). Click [OK].

When the following screen appears, click [Add Printer].

In the following screen, select the [Canon IJ Network] driver version and click [Add].

Click [Next] to complete the setup.

This concludes the Mac setup.