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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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While trying to print from Firefox on a Windows 10 Nextbook

Customer Question

While trying to print from Firefox on a Windows 10 Nextbook to a wireless connected HP Officejet
4630, receive the following message: An error occurred while printing. Trying to print from CROME
goes off in the ether. MS Explorer works just fine??????
Submitted: 1 year ago.
Category: Networking
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin