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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I just received my kindle. Network name is myquest4259. But

Customer Question

I just received my kindle. Network name is myquest4259. But I don't know what the password ***** Do I get the number on the back of the modem connected to my desk computer?
Submitted: 1 year ago.
Category: Networking
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

Yes you can try this, if you don't find the password ***** the back of the modem, please let me know.

thank you

Customer: replied 1 year ago.
Nothing works. So thanks for nothing. Don't know how you can charge me.
Expert:  Mr.Med replied 1 year ago.

Can you tell me please if you already have a windows computer connected to the wireless network? And if so, which version of windows is it? As we may be able to get the password ***** this.

Thank you

Customer: replied 1 year ago.
Window7
Expert:  Mr.Med replied 1 year ago.

click on the radio bars in the bottom right (near the time).

Then click on your wireless network in the list (where it says connected).

Click properties.

Then in the new window click Security, then show characters.

You will then see the wireless password ***** use on the kindle your trying to connect to wireless.

let me know the results please

Thank you

Expert:  Mr.Med replied 1 year ago.

Has everything worked out, do you still need help please?

Customer: replied 1 year ago.
I can't seem to find this.. I'm going to return kindle to Amazon.
Expert:  Mr.Med replied 1 year ago.

Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and find the password ***** you?

Thank you

Customer: replied 1 year ago.
remote session would be great.
Expert:  Mr.Med replied 1 year ago.

Please downlaod teamviewer from this link : www.teamviewer.com and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.

Note : Do not close teamviewer

thank you

Expert:  Mr.Med replied 1 year ago.

are you there please?

Customer: replied 1 year ago.
I just completed it. Now it is asking for team viewer Id
Expert:  Mr.Med replied 1 year ago.

Ok please tell me your id and password ***** do not close teamviewer

thanks

Customer: replied 1 year ago.
Redman42 or AlbertaE
My qwest4259
Expert:  Mr.Med replied 1 year ago.

No, not that, please double click on teamviewer icon, it will show you an id and a password, please send me your id and password ***** i can connect to your computer and find the wireless password

Thanks

Expert:  Mr.Med replied 1 year ago.

and do not close teamviewer.

Customer: replied 1 year ago.
I did double click and I'd or password ***** available. I think I just have to give up because I don't understand technical stuff. Maybe you wanted me to download team viewer on my pic and not my iPad. Thanks for your help. Ill just sign off
Expert:  Mr.Med replied 1 year ago.

Please watch this tutorial video: https://www.youtube.com/watch?v=68Q4Km5TIwo

hope this help

Thank you

Customer: replied 1 year ago.
Thanks. I will watch that.
Expert:  Mr.Med replied 1 year ago.

You are very welcome

regards

Expert:  Mr.Med replied 12 months ago.

hi,

has everything worked out, do you still need help please?