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Ask Viet - Network Tech Your Own Question

Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 35252
Experience:  Great troubleshooting skills with computer and network.
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Lost my guest password

Customer Question

lost my guest password
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What happens when you connect to the device to your regular network name (not the guest name)?

What is the model of your Internet/wireless modem/router device?

Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
don't have a laptop, the router is a N450 belkin, and i have win. 8.1
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
tel. #(###) ###-####
Expert:  Viet - Network Tech replied 1 year ago.

Thank you. I do live online support; I can provide instructions here. Or I can connect remotely to your computer and retrieve your Belkin router's password ***** through your computer together with you.

- Please click on the website below:

http://192.168.2.1

, then click on the Wireless / Security / Guest option

; when prompted, leave the password ***** black (don't type anything for password), then login / submit

, then you will see your password/key/passphrase there (it is case-sensitive.)

; if needed, uncheck the box "Obscure..." first

Please reply at the box below to continue troubleshooting. Thank you.