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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Since Windows 10 was installed on this Toshiba laptop, we cannot

Customer Question

Since Windows 10 was installed on this Toshiba laptop, we cannot print wirelessly. I Have downloaded new HP updates for the printer HP ENVY 110. I have also reinstalled the printer wireless settings, printed out the page Congratulating the successful setup of the wireless printer. However, I still cannot send items for printing on this computer. The printer is not receiving. Can you help please... and many thanks in the meantime.
Jacqui tucker.
Submitted: 1 year ago.
Category: Networking
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Are you saying it prints out the setup page once the printer is installed, but fails to print after that Jacqui?