How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

Since Windows 10 was installed on this Toshiba laptop, we cannot

Customer Question

Since Windows 10 was installed on this Toshiba laptop, we cannot print wirelessly. I Have downloaded new HP updates for the printer HP ENVY 110. I have also reinstalled the printer wireless settings, printed out the page Congratulating the successful setup of the wireless printer. However, I still cannot send items for printing on this computer. The printer is not receiving. Can you help please... and many thanks in the meantime.
Jacqui tucker.
Submitted: 1 year ago.
Category: Networking
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Are you saying it prints out the setup page once the printer is installed, but fails to print after that Jacqui?