How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 14398
Experience:  Years of experience and education.
30759776
Type Your Networking Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

Trying to connect to Internet. It says network cable

Customer Question

Trying to connect to Internet. It says network cable unplugged broadcom netxtreme 57xx gig. I have a phone line connected to pc, do I need to use different connection? I have WiFi
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

A phone cord will not work. You will need a network cable. Does your computer have a wireless card? If so, you can use that to connect. If not, then you can purchase a usb to wifi adapter at any store that sells computer items. Using that usb wifi adapter, you can get online.

I look forward to hearing your feedback concerning whether or not your problem is fixed.

I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.

I will be standing by,
Jason