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Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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I had to unplug my router and modem to move them to a new

Customer Question

Hey Bernie I had to unplug my router and modem to move them to a new location now I have them Hooked up on the other side of the house and can't get internet access.
Submitted: 1 year ago.
Category: Networking
Expert:  Josh replied 1 year ago.

Hi,

Do you have internet access if you directly plug into the router with an ethernet cable?

Customer: replied 1 year ago.
No but I do if I plug straight into the modem.
Customer: replied 1 year ago.
I looked it up online and found the solution thanks for your help anyway.
Expert:  Josh replied 1 year ago.

Sorry, I was out of the office.

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