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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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what can I do to stop getting "no service

Customer Question

Attachment: 2015-11-26_232003_page_1-30_verizon-ellipsis-jetpack-mhs800l-user_guide-en.pdf

Attachment: 2015-11-26_232125_page_31-53_verizon-ellipsis-jetpack-mhs800l-user_guide-en.pdf

what can I do to stop getting "no service available" about 2-3 times every 30 minutes and it last about 30 seconds to 2 minutes? I use it at zip code 36320 and 36362. I am using a Verizon ellipsis model MHS800L jetpack hot spot wifi to cell signal converter. I will attach the manual after I enter this question. q=510pmcstnov262015

Submitted: 1 year ago.
Category: Networking
Expert:  Terry replied 1 year ago.

Hi don

Expert:  Terry replied 1 year ago.

Verizon customer service dial from your Verizon phone 1611 and tell them your problem. Please rate this answer.

Terry

Customer: replied 1 year ago.

getting nowhere with Verizon. I need some other ideas.

Customer: replied 1 year ago.

I got another ellipsis but it does the same thing. any other ideas?

Expert:  Terry replied 1 year ago.

Hello

Expert:  Terry replied 1 year ago.

Customer service should be able to help you after all it is their connection that is the problem