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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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We are trying to check our security monitor/system through

Customer Question

We are trying to check our security monitor/system through our electronic devices and we are following the instructions from the system creating skype accounts but we aren't able to do anything.
Submitted: 1 year ago.
Category: Networking
Expert:  Tim replied 1 year ago.

Hi there, i'm Tim and will do my best to help. Can you please provide more details? What hard and software are you working with? How long have you had it? Is this a new problem? The more details you provide, the better i can help.

Tim.

Customer: replied 1 year ago.
Is there any way we can do this by call?
Customer: replied 1 year ago.
If I have to pay 20$ then please cancel the payment.
Expert:  Tim replied 1 year ago.

I can do a call for 5.00. But i'd still need the info above....

Customer: replied 1 year ago.
No thank you.
Customer: replied 1 year ago.
If i pay $5 how long am I aloud to get help
Customer: replied 1 year ago.
I paid $48 and not getting any help
Customer: replied 1 year ago.
I need to know how can I monitor my system through my smart phone
Customer: replied 1 year ago.
We bought the system today and we have iphones
Customer: replied 1 year ago.
Instructions are telling me to create a skype account for the receiver, however I did it and it doesn't appear anything that will sync it to my sec system
Expert:  Tim replied 1 year ago.

the skype make sense, i'm very familiar with monitoring systems. Do you have the hardware model numbers? the 5.00 would provide support until the the issue is resolved, one way or the other.

Expert:  Tim replied 1 year ago.

And what ever you have paid is a deposit, i recognize your position and hesitation. Again, more info on specifically what hardware you have is needed, thus far you have not given me any information that i can do anything with, i have no idea what type of setup you have other than you want to be able to view it on an Iphone.