Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. How is the machine connected to the computer?
I need to opt out and move this to networking.
Hello! My name is*****
If you still require assistance with this issue, I would like to start remote desktop assistance to your computer so that I can see the problem myself and help you solve it.
Let me if you would like that.
Do you still require assistance with this issue?
Let me know,IT Miro
Let me know if you were able to receive my messages.