Hello! My name is*****
Please tell me if you are connecting your Toshiba computer to the network (Internet) using a network cable or wireless?
OK. Please tell me which Windows version is installed on your Toshiba computer, and if you know, when this issue first started to happen.
Sorry, I am not able to call you. We can continue using this chat.
Please tell me which Windows version is installed on your Toshiba computer, and if you know, when this issue first started to happen.
In that case, I suggest re-installing the current wireless network drivers. It should solve the problem you are experiencing.To do that, follow these instructions:1. Move the mouse cursor over the Windows Start button located in the bottom left corner, right-click it and select Device Manager2. In the Device Manager window, expand the Network adapters category3. Now locate the wireless network adapter - it should say Intel WLAN or Qualcomm Atheros or Ralink or Realtek, or anything with the words"wireless", "wifi" or "wlan"Once you have located your wireless network adapter, right-click its name and select Uninstall. Check the Delete the driver software for this device check-box if it is available3. Confirm by clicking OK and when you see it has disappeared from the list, restart your computer4. When your computer restarts, it will automatically re-detect the wireless network adapter and re-install the drivers5. After that, re-connect to the wireless network and check how it is working
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