How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Claws224 Your Own Question

Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

Trying to get netgear wifi extender wallplug up and running.

Customer Question

trying to get netgear wifi extender wallplug up and running. Keeps saying network security key is incorrect but it is the one on the back of the router and it works for my wifi - why won't it work for extender?
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What is the model of your router? And what is the model of your Netgear wifi extender? Is it new?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,