Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
sorry about the issue, what version of windows you are using, does internet work with wired/cable connection?
Please click start and type devmgmt.msc in the seatch box and hit enter
Unknown devices would be listed as such and marked out with a yellow question mark. right click on your wifi device and choose propreties
In the Properties window click on Details tab and select Device Instance Id from the drop down.
please send me the ID so i can send you the right driver
are you there please?