How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Claws224 Your Own Question

Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I installed windows in my Lenovo G560, and I started

Customer Question

I installed windows in my Lenovo G560, and I started dropping power a lot so I reset it , lo and behold the Lenovo wireless drive was removed, How do I reinstall it?
Submitted: 1 year ago.
Category: Networking
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

sorry about the issue, what version of windows you are using, does internet work with wired/cable connection?

thank you

Customer: replied 1 year ago.
Windows 10 using wifi router because this is a laptop, I lost driver after I reset.
Expert:  Mr.Med replied 1 year ago.

Please click start and type devmgmt.msc in the seatch box and hit enter

Unknown devices would be listed as such and marked out with a yellow question mark. right click on your wifi device and choose propreties

In the Properties window click on Details tab and select Device Instance Id from the drop down.

please send me the ID so i can send you the right driver

Thank you

Expert:  Mr.Med replied 1 year ago.

are you there please?