Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What device is this being used on?
What streaming service?
Rosemary - I can help you, but you must reply to me here, on your original question.
Posting new/duplicate questions costs you twice as much and hinders my ability to reply back.
I cannot reply to you by email. The only possible way for me to help you is if you reply back to me here on your original question.
If you prefer to talk by phone, you my accept the phone support offer I sent.