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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9268
Experience:  Information Technology Specialist
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I have activated my roku 3. It connected to the network and

Customer Question

I have activated my roku 3. It connected to the network and did an update. now it wont connect at all
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Try these steps please.

Unplug the power to the router for 1 minute.

Then while the router is un plugged, disconnect the Roku power cord.

Then reconnect the router and Roku power.

Then wait about 5 minutes and try the connection again.

Reply below with the results please.