My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Have you tried playing videos with Mozilla Firefox? Please download and install Mozilla Firefox from the link below and try playing videos on Firefox.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N
Are you using Centurylink as your ISP?
S H E F I N
May I know your ISP? Have you tried other browsers like Firefox and Internet Explorer?
I apologize for the inconvenience caused to you. I will open the question for other experts.
Hi there, my name is ***** ***** I'm going to be assisting you.
Have you tried disabling the firewall on the router just to see if that allows you to play Youtube videos? This will help us narrow this down and verify it has to do with security features of the router. Try this and let me know what happens.
I understand better. I see that this device is a standalone VPN solution. I know you stated that only youtube.com is affected. Have you been able to fully use other sites that use Adobe Flash content(such as WatchESPN: http://espn.go.com/watchespn/)?
Is the VPN set up right now to do any type of service blocking?