Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I think you are missing an initial step here, the ipad app needs to initially connect to the speaker, but on its own internal network (similar to setting up a chromecast, if you've ever done that) via wifi. From there, you can use the app to tell it how to connect to your home router.