Ask Computer Networking Questions and Get Answers ASAP
Hi, my name is ***** ***** I will be assisting you with your question today. I have read your write-up, and understand that you are well versed in home networking, so I will try not to ask you questions, or question your technical abilities. All of the things I am going to suggest are things I would try even after having done the things you have described. Some of them may seem repetitive or things you have already done, but I will be looking for one specific difference, so please know I have read your report.
I know you have "ruled out" your router, but there are a couple of things I may want to try that are router-related. First of all, can you please describe what kind of internet service you have and how your router is connected to it: i.e. is the internet modem and router one unit, or is it possible to connect directly to the modem and take the router out of the loop? Also, is your computer close enough to your router that you could connect via an ethernet cable from the router to the computer, thus taking the wireless out of the loop. Please let me know if you can do, or if you already have done this and we will proceed.