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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I can't set up my signature on my email everytime i do it it

Customer Question

i can't set up my signature on my email everytime i do it it doesn't save and appear on my outgoing email
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.

Hi,
I'm sorry about the issue. Was it working previously?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I have never done this before and i have no one to ask. i have multiple emails and a new job
Expert:  Viet - Network Tech replied 1 year ago.

Thank you. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Customer: replied 1 year ago.
i mail, gmail, business account - mac OS X yosemite
Customer: replied 1 year ago.
we can troubleshoot
Expert:  Viet - Network Tech replied 1 year ago.

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely, then I can fix the issue directly on your computer together with you:
http://connect.teamviewer.com/
Then download / run the file called TeamViewerQS...
Then tell me the ID and password ***** will provide in the TeamViewer program.
Do not close the TeamViewer program.
When you are available, please reply at the box below to continue. Thank you.