Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
What is your computer, a Windows PC or an Apple computer?
Which version of Windows (or MAC OS X ) is on it?
(If a Windows PC, what is its System Type? either 32-bit or 64-bit, and found inStart - Control Panel - System and Security - System .)
Also, let me know (for sure, to make sure I understand the situation rightly) whether you are trying to set it up as a wireless printer, or as a Cloud printer, or... if something else... what. Thanks.