I am the person that will be helping you today.
Your wireless router doesn't need any drivers. Are you referring to the wireless network card drivers or to the wireless router's wireless signal password?
I will be standing by.
I asked if it was for the card drivers or for the signal password. Which one is it for?
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
You can ignore those requests. We can do this without that.
On a computer that is connected to the router, perform the steps below:- Click the following link ---> http://192.168.0.1Leave the username and password ***** when you login.
- Click the Wireless link (your network name is ***** *****)- Click the Wireless security link (your wireless password ***** ***** here)
Using the network name and password ***** you obtained from the instructions above, reconnect to the wireless signal.
Yes, that is correct. Complete the instructions on a working computer. Then use the wireless information on the other computer to connect.
Thank you. Please, keep me updated.
You cannot get passed the login page at 192.168.0.1 ? That may mean that you created a user and password ***** the modem, earlier. Do you recall what that may be? Also, look on the modem; often times, they will print the username, password, etc on it.
How long for what?
You can just come back to this page when you are ready to continue and post a message here.
You need someone to call? I cannot make a call. I don't understand what a call will do. Is the password ***** on the modem?
In that case, you will need to reset the modem by pressing the reset button for 30 seconds, using a pin or paperclip. After you do that, you can sign into the 192.168.0.1 page and continue.
Do you see a tab that says "Wireless" on it? Click that.
Thank you. You have the instructions now.
You are super welcome.
Thank you for your time, the chance to work with you, and for the update.
I am a member of all computer, networking, and cell phone categories. If you ever need anything else, please let me know.
I'm online most hours of the day and only a brief time away.
The website charges you the moment we start communication. If you want, I can send up a refund for you. That is how this website works.
I don't understand. I gave you the correct instructions. You are now logged into the modem. You can now change the wireless password ***** anything you want. Now you want a refund?
May I remote in at no extra cost and show you how to do this?
Okay. When you are ready to continue, please post a message here.