Hi,I'm sorry about the issue. Do you mean you are able to print from the iPad, but you cannot print from the laptop?Does the laptop have windows xp, vista, or 7, or 8, or 10? Or is it a mac computer?
Can you please go to the Epson website below:
, then there, scroll down, then to the section DRIVERS & SOFTWARE PRODUCT
, then download / install the Epson Software updater there (if not available, then download / install the Driver)
Please reply at the box below to continue troubleshooting. Thank you.