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Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 35254
Experience:  Great troubleshooting skills with computer and network.
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I am 90 but use an iPad and print ok. Have got g'daughters

Customer Question

I am 90 but use an iPad and print ok. Have got g'daughters old laptop for writing only . How can I get it hitched up to print? Was going to send iPad an email and print from there but no go!
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.

Hi,
I'm sorry about the issue. Do you mean you are able to print from the iPad, but you cannot print from the laptop?
Does the laptop have windows xp, vista, or 7, or 8, or 10? Or is it a mac computer?

Expert:  Viet - Network Tech replied 1 year ago.

Can you please go to the Epson website below:

https://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/support/12300

, then there, scroll down, then to the section DRIVERS & SOFTWARE PRODUCT

, then download / install the Epson Software updater there (if not available, then download / install the Driver)

Please reply at the box below to continue troubleshooting. Thank you.