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Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 14377
Experience:  Years of experience and education.
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My HP7610 remote wireless printer is listed under Printers

Customer Question

My HP7610 remote wireless printer is listed under Printers in PC Settings. However, it states that it is "off line". How do I put it back on line? I cannot print anything.
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason