Hi,I'm sorry about the issue. What's the model of your Netgear wireless gateway / router device?What username did you try?Did you try any default username / password?Do you need the gateway / router's login information? Or do you just need the wireless/wi-fi password?Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?Please reply at the box below. Thank you.
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The defaults are Username: admin and Password: password
If you changed the default password ***** do not remember it you need to reset the device to factory defaults.
Please refer : http://kb.netgear.com/app/answers/detail/a_id/9665
- If you have not tried the default router's login password ***** then please try with the default username and password(s) below:
- If that does not work, and if you only need the Wi-Fi/wireless password, please do the following on a laptop or wireless computer, if you have:
- If all fails, the router needs to be reset by pushing & hold the factory / reset button at the back/bottom of the router for about 12 seconds, then the login will be default. But before doing that, please let me know the model of your Netgear router, so I can provide all the necessary steps for resetting the router and re-setting up the router.
When you are available, please reply at the box below to continue troubleshooting. Thank you.