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Ask Mike the Mac Medic Your Own Question

Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8694
Experience:  Network consultant for over 20 years.
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My 2015 macAir keeps getting kicked off my home wifi

Customer Question

My 2015 macAir keeps getting kicked off my home wifi network, and I have to constantly re-connect it. This is the only device in the house that keeps getting kicked off the wifi.
Submitted: 1 year ago.
Category: Networking
Expert:  A. Stevens replied 1 year ago.

Hi, I am A. Stevens here to help with your question!

So the first thing to check is to make sure that you have all of the latest updates through Apple Update installed. Can you verify this?

Customer: replied 1 year ago.
I have all software up to date.
Expert:  A. Stevens replied 1 year ago.

Great, thanks for checking on that. So next thing to check, do you know where to see your saved wireless profiles?

Expert:  A. Stevens replied 1 year ago.

Networks>Advanced>Preferred Wifi Networks

Customer: replied 1 year ago.
Customer: replied 1 year ago.
I did all this many times.
Expert:  A. Stevens replied 1 year ago.

So if you can please delete all of the preferred networks and then re join it to your wifi network as new

Customer: replied 1 year ago.
I already did that before. Doesn't work.
Customer: replied 1 year ago.
Can't stay at my computer any longer waiting for answers. These were the most basic things I'd already found on the internet. Disappointed. Discontinue this conversation.
Expert:  A. Stevens replied 1 year ago.

OK I will refer to customer service for you

Customer: replied 1 year ago.
I no longer want any answers. This was largely a waste of time.
Expert:  Mike the Mac Medic replied 1 year ago.

If you are still having problems go to Macintosh HD / Library / Preferences drag the folder SystemConfiguration to the trash. Restart and then connect to your WiFi again and see if there is any improvement. Let me know.