Hi, I am A. Stevens here to help with your question! Sorry for the late response, I just signed on and was given this question. Would you like me to arrange for the phone call as requested? We could schedule for tomorrow if perhaps it is too late to continue now.
I should be able to find you a solution for your problem after I get a bit more information from you on the phone about how you have this current setup
I was only sending the offer per the request posted, we do not necessarily have to do the phone call we can continue without any additional money via the chat
We can continue via chat or otherwise if you still wish to cancel I can refer this to customer care