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Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 16520
Experience:  CISCO Certified Networking Engineer
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I have a belkin f9j1102v1 that wont detect my internet

Customer Question

I have a belkin f9j1102v1 that wont detect my internet connection from isp
Submitted: 1 year ago.
Category: Networking
Customer: replied 1 year ago.
Phone lie has dial tone and can make calls. Can enter isp provided username and password ***** will still not connect
Expert:  Pete replied 1 year ago.

Hi there,

What is the status of the lights on the Belkin wireless router?

What all devices have you tried connecting wirelessly to it?

Have you tried connecting a computer to it using a wire?

Customer: replied 1 year ago.
The modem/router had one light which blinks orange.
Previously the router was setup as a home network. I have since restore factory settings and am attempting to reconfigure it under a new isp. It is connected via ethernet to my pc
Expert:  Pete replied 1 year ago.

Ok, so can the PC get an internet connection over ethernet, or not?

Customer: replied 1 year ago.
It will not. Not on the wifi or when ethernet connected.
Expert:  Pete replied 1 year ago.

Who is your ISP provider?

Customer: replied 1 year ago.
TPG
Expert:  Pete replied 1 year ago.

Ok, so the configuration information that you should be using for TPG is shown at:

https://www.tpg.com.au/support/generalsetting.php

Customer: replied 1 year ago.
Case not solved. I already had the connections settings correctly entered. Still no connection
Expert:  Pete replied 1 year ago.

Do you have a different router available that you can try?