The Internet does work on the computer when it's connected straight to the modem right?
Please make sure you did this: With the power cord connected to the router, i.e., the router is powered on, did you press and hold the factory Reset button at the back of the netgear router for about 12 seconds.
Next, click on Start, then right-click on Computer, then click on Manage, then click on Device manager, then click on the + (plus) sign in front of Network adapters and right-click on each of the items under it and click on Uninstall and confirm (but don't check the box to delete the driver if shown). Then restart the computer, and it will automatically reinstall.
Then, connect modem to router's internet / WAN port, and connect computer to the router's LAN
, then click on Start->All Programs->Accessories, then right-click on Command Prompt and click on Run as administrator. Then type each of the command lines below, one line at a time, and press the Enter key each time:
netsh winsock reset
netsh int ip reset netshlog.txt
Then restart the computer, then see if you can go to the website below:http://192.168.1.1/
Please let me know. Thank you.