Hi, I'm sorry about the issue. Do you know which Microsoft update was installed?
Is that your gmail address or not?
In Outlook, can you test sending an email message to yourself (to your own email address), then when you receive it, does it show gmail also?
Can you sign in your rcn email at the website below:
, then there, test sending a message (to yourself and/or to someone), does it have the same problem or not?
Please reply at the box below. Thank you.
Are all your email messages in Outlook show at the RCN webmail also?
Can I connect remotely to your computer, so I can troubleshoot the issue directly on your computer together with you? Thank you.