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- Try disabling your Antivirus/Security Software.....If you happen to have Avast or Karspesky Software, I would suggest to temporarily remove it while you try the connectivity again. Security software is known to cause these type of issues.
the since the learned failed, you may have to put this in manually. You can put an exception for the program into the firewall manually. Here are the steps
The Roku player should only be using ports 80 and 443.