Hi, my name is***** your Windows 7 PC is connected wirelessly, you can find the password ***** it and save money by avoiding a live call. Here are the steps to get your password ***** your Windows 7 PC:
Be very careful not to change this security key by mistake.
This security key is your wireless password.
Please let me know if this worked for you or if you need further assistance.
If you were unable to get the password ***** your Windows 7 PC, and don't know the password ***** your Netgear Router, then the only way you can change it is to reset your Netgear Router to factory defaults and reconfigure it. This is not something I'm comfortable doing remotely as resetting your Netgear router will likely break your Internet connection until it's properly reconfigured.
I will opt out and open this up to other experts that may be comfortable doing this.
I will be the person helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.