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Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 15771
Experience:  CISCO Certified Networking Engineer
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My laptop is not connecting to the internet and it says

Customer Question

my laptop is not connecting to the internet and it says connection shut off??? Says there is a button on either the front or back of computer??? All other devices in the house work just this one will not connect and does not give the opportunity to join a network. HELP!!
Submitted: 1 year ago.
Category: Networking
Expert:  Pete replied 1 year ago.

Hi,

What is the make and model number of the laptop?

Can you try connecting it using a wired connection?