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Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 35358
Experience:  20 years consulting in the IT industry with Networking
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My router just stopped working its not even 1 year old the

Customer Question

my router just stopped working its not even 1 year old the green power light blinks and that all.
Submitted: 1 year ago.
Category: Networking
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me the model of the router please

Customer: replied 1 year ago.
NETGEAR
Expert:  Richard replied 1 year ago.

Thanks

While it is on, on the back of the router is a reset button.

Hold this in for 10 seconds then release.

Then tell me if it starts please

Customer: replied 1 year ago.
At this point I do not have it hooked up. I have my computer hooked directly to my modem so that I can be on the internet.
Expert:  Richard replied 1 year ago.

ok, hook it up and then do my instructions and let me know the results please.,

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