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arsufi
arsufi, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 987
Experience:  MCSE, RHCE, IBM System X Server Certified
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Windows 7 on Ethernet sees information from HP Envy 4500 but

Customer Question

windows 7 on Ethernet sees information from HP Envy 4500 but will not print to Envy. Second identical computer on wireless works fine.
Submitted: 1 year ago.
Category: Networking
Expert:  arsufi replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

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Expert:  arsufi replied 1 year ago.

From second computer you are able to print, right?

Expert:  arsufi replied 1 year ago.

Please reply

Expert:  arsufi replied 1 year ago.

Please let me know if you have any trouble

Expert:  arsufi replied 1 year ago.

Hi,

Didn't find your reply yet..

I am just checking to see if you are still waiting for answer

Please reply, i will be online for next 2hrs

Expert:  arsufi replied 1 year ago.

Dear Sir,

Hope you are doing good. Its been a couple of days since i get reply. This call is in opened stage and would like to know if you are still waiting for answer..

We can't move to next step unless you respond.

Waiting for update

Thanks

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