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Mr. Perez
Mr. Perez, PC Technician
Category: Networking
Satisfied Customers: 3
Experience:  Degree on Information Technology, strong knowledge of Programming, Networking, Mathematics. Two years service in the field.
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Windows 10 installed...printer doesn't work

Customer Question

Windows 10 installed...printer doesn't work
Submitted: 1 year ago.
Category: Networking
Expert:  Mr. Perez replied 1 year ago.

Hello my name is ***** ***** I'll be happy to assist solve this issue

Please read the following from windows website: Before you jump at Microsoft's offer of a free Windows 10 upgrade, you should make sure that your printer is compatible. If need be, contact the manufacturer directly. Typically, with a major Windows upgrade, some older printers will not be supported under the new version. If that is the case with yours, you will have to forego upgrading your PC or replace your printer with a more current model. Fortunately, the vast majority of users won't be confronted with such a choice.

Expert:  Mr. Perez replied 1 year ago.

Therefore my first recommendation is to go to the printers website and download drivers for Windows 10 if any. If there is none available then you will have to contact your printer's manufacturer support

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