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Since you can print documents from other system we can confirm that printer side is ok..
It is due to these reasons the mentioned laptop refuse to printer..
1: Incorrect / corrupted printer driver
2: Communication problem with printer due to incorrect printer ip address..
Before we start, i would like to know the printer setup on your laptop. Would you please answer to my below questions.
1: How's the printer connected? (LAN / USB/ Wifi)
2: WHat's the printer ip address if its connected via LAN / Wifi?
3: Check if you can ping from computer to printer..
Also you may try to reinstall the printer application. You can download app from here
1: Click Above link
2: Click Drivers and softwares
3: Under Recommended Downloads click MX470 series MP Drivers Ver. 1.00 (Windows 10/10 x64/8.1/8.1 x64/8/8 x64/7/7
4: Click Download
Install software after download
Note: Make sure printer is turned on and connected to network before you run software
Please update status
Can you update status please
Is issue resolved?
Please let me know the update