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Andrew
Andrew, Network Architect
Category: Networking
Satisfied Customers: 10
Experience:  22 years in IT service, extensive network, server and workstation experience. Mac/Windows/Linux
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I forgot my passwords

Customer Question

I forgot my passwords
Submitted: 1 year ago.
Category: Networking
Customer: replied 1 year ago.
for my cisco wireless devices.....I have been waiting awhile...
Expert:  Andrew replied 1 year ago.

On most Cisco devices you can connect to the console port and change the password, but you can't reveal the old password. Do you still have the console cable?

Expert:  Andrew replied 1 year ago.

Or are you talking about at-home wifi components?

Customer: replied 1 year ago.
Sir
Expert:  Andrew replied 1 year ago.

OK - another one - are you talking about the password ***** join the wifi network, or the password ***** log in and change the router settings?

Customer: replied 1 year ago.
settings
Expert:  Andrew replied 1 year ago.

I'm sorry, that was an accident. I'm happy to do a phone call.

Expert:  Andrew replied 1 year ago.

You'll probably have to do a factory reset. Is that going to be a huge ordeal? You'll have to re-configure them

Customer: replied 1 year ago.
I am very none tech savy ...to get my iphone ipad lap top to work....
Expert:  Andrew replied 1 year ago.

I can do a call or walk you through it. It's whatever is easier for you. Doing a factory reset isn't hard, but you'll have to re-configure them. Are you ok with that?

Customer: replied 1 year ago.
I have a Cisco Valet plus.....I probably should just buy a new one....
I f you can walk me through the configuration I am great w that'
Customer: replied 1 year ago.
walk through?
Expert:  Andrew replied 1 year ago.

It's not hard - on the back of the router you'll find a small hole that's labeled reset. you have to stick something small (like an unbent paperclip) into the hole and push the button down. Then unplug (from the power) the router, and plug it back in. Keep the button pressed for the first 5 - 10 seconds.

Then when it finishes starting back, you'll find a new wifi network. I can look up what it is - but it's the factory config (as in new, out of the box) network.

BEFORE you do that - did you buy the router yourself or get it from your ISP?

Customer: replied 1 year ago.
i stuck in in the usb port
Expert:  Andrew replied 1 year ago.

Did you do the reset already?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
but there is still a green light lit up on the device.....???
Expert:  Andrew replied 1 year ago.

OK - if you still have the CD, you can run a program on the CD that will help you configure - otherwise, you can do it by:

Go to: http://192.168.1.1

username is admin (lowercase)

password ***** admin (lowercase)

From there, you can name your wifi network (SSID), set your password ***** the wifi network, and also change the admin password (you should always do that also).