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Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 9526
Experience:  11 years work with Internet/IP, routers, networks, servers
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My Samsung printer worked wirelessly with my ipad and iphone

Customer Question

my Samsung printer worked wirelessly with my ipad and iphone and now it only work from my laptop while plugged in. My laptop uses windows. what's up!
Submitted: 1 year ago.
Category: Networking
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
That can happen when:
1. your computer's firewall has spontaneously changed so as to block wireless access to your printer (it cannot affect USB ports, which is why it still works that way.)
or
2. your printer's (or, your computer's) network settings have changed, for whatever reason. Again, this does not affect USB port access and communication.
or
3. the local router (WiFi router or network box/modem) has changed, or been reset, or been reconfigured, so as to make communication with the printer impossible using the old configuration.
or perhaps, depending upon whether your iPad and iPhone still print OK, you might perhaps have a defective printer... or defective WiFi on your computer (depending upon whether it still gets WiFi internet).
So let me know more details please. For instance:
A. does the iPad or iPhone still print?
B. does the printer still photocopy OK? any error indications/messages on it?
C. what Windows or MAC OS X version is on your computer?
...And I will help you toward a soluton, depending upon what the problem is.