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Tim
Tim, Sr. Engineer
Category: Networking
Satisfied Customers: 820
Experience:  Sr. Systems and Network Engineer
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New cable modem initialized by Time Warner. The can see it,

Customer Question

new cable modem initialized by Time Warner. The can see it, but cannot ping it. I have no Internet connection through the modem Model 6300.
Submitted: 1 year ago.
Category: Networking
Expert:  Tim replied 1 year ago.

Hello there, so you said your ISP can see it, but they can't ping it? Is the router brand new?

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