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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I just renewed my licence years, but I do not think it was

Customer Question

I just renewed my licence for 3 years, but I do not think it was applied. Now I am getting a message that the database is very out of date, but all of my network adaptors are no longer working, so I can't do anything.
Obviously, it is not on this computer, and I am not sure which account you have on file it is either - ***@******.*** OR
***@******.***
any clue how to get the adaptors up and running so I can carry on?
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.
Hello,
I am the person that will be helping you today.
I understand that your network adapters are out of sync right now and you cannot access the Internet. May I ask which version of Windows or Mac OS you are running? Also, are you connected to your network wirelessly or via a network cable?
I will be standing by.
Thank you,
Jason