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A. Stevens
A. Stevens, Network Administrator
Category: Networking
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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I have a savin c3030 multifunction that worked fine with win

Customer Question

I have a savin c3030 multifunction that worked fine with win 7 but not scanning with win 10, the print function works great win 10. Any idea why it does not scan?
Submitted: 1 year ago.
Category: Networking
Expert:  A. Stevens replied 1 year ago.
Hi, I am A. Stevens here to help with your question!
Do you know how you had the destination set up before? Was it to a local folder on your computer with Windows 7 (now Windows 10?)?
Customer: replied 1 year ago.
Customer: replied 1 year ago.
I have a tech try for more than a hour to set this up to no avail. I called savin and their fee to come out was out of my reach, so I think I may just have to buy a small scanner and just used this savin for printing only.
Customer: replied 1 year ago.
Please do not tell me I paid 20.00 for the tech to ask me a question!!
Expert:  A. Stevens replied 1 year ago.

I am sorry for the delayed response, for some reason I was unable to open your question again until now.

Expert:  A. Stevens replied 1 year ago.

You can definitely request a refund since your question was not answered, please just write customer care.

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