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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I bought a refurbished Dell Latitude 620 fron Ebay.However I

Customer Question

HI,
I bought a refurbished Dell Latitude 620 fron Ebay.However I am having problems connecting to the internet.I do not know if I should charge and uncharge the battery first before I try anything.Then it says I have to activate Windows using the internet by clicking Activate Windows under the Properties setting, and Activate Windows is not a choice.
Thank you for your help as I have been unable to contact the seller.
Thank you
Marge Harden
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Can you please the Dell Latitude 620 laptop has windows 7 (or another windows version)?

At the bottom right of the laptop, click on the wireless / network icon, does it show anything?

Can you test connecting an extra Ethernet / network cable from the laptop to the modem/router device and see if internet works on it?

Please reply at the box below. Thank you.