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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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How do i get into my get into my laptop without a password

Customer Question

how do i get into my get into my laptop without a password ***** it will not let me change it.
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you mean you cannot open any program on the laptop?

What's the model of your laptop? Is it new?

Can you confirm it has windows 8?

Does it show your name or a name at the password ***** login screen?

Does it show an email address at the password ***** login screen? If yes, do you have access to that email address?

Is it okay to reset the fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?

Please reply at the box below. Thank you.