I'm sorry about the issue. Is there any error or message?
Is the iPad connected to Wi-Fi/wireless?
Is App Store working or email working on the iPad?
Have you tried anything?
What's the model of your cell phone?
Please reply at the box below. Thank you.
- Power off / restart the iphone, then open the Internet app, does it work? Or does it give any error or message?
- On iPad, go to Settings -> Wi-Fi, is it connected to your Wi-Fi/wireless network name?
Please let me know. Thank you.