I'm sorry about the issue. Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?
Please reply at the box below. Thank you.
Here are two possible solutions:
- If your Mac computer is currently connected via wireless Internet (i.e., the Mac computer is not connected to the Asus router with a cable), then please do the followings in order to retrieve the Wi-Fi/wireless/WPA key/password:
When you are available, please reply back at the box below to continue troubleshooting. Thank you,