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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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When I go to the internet iconnectiion icon on my laptop, I

Customer Question

When I go to the internet iconnectiion icon on my laptop, I am connection to the internet; however, it is telling me that there are others who can see my network. This is not acceptable. I hope you can help me. LaVerne Romanik
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your internet / wireless modem/router device?
Is your wi-fi/wireless internet protected with a password ***** not?
Do you know how to log in your modem/router device?
Do you have windows xp, vista, or 7, or 8?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,