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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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We were attacked by the crypto virus. Had to wipe out the entire

Customer Question

We were attacked by the crypto virus. Had to wipe out the entire hard drive. to remove it.
Now we do not have any WIFI.
I do not know where the router software is.
security pin 47448308
Serial 28T2037NOCCDC
Please give me a phone number, or me at(###) ###-####
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask for the brand and model name of your wireless router or your wireless modem?
Once I have the above requested information, I will be able to give you the correct answer.
I look forward to your response,
Jason